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Privacy Policy

The Gastro Label Shop values your trust. We are fully committed to protecting your privacy and handling your personal information with transparency, fairness, and respect. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on our website (shop.gastro-label.com / gastro-label.com).
By using our website, you agree to the terms described below.


1. Information We Collect

a. Personal Information
When you place an order or create an account, we collect the data necessary to process your purchase and communicate with you, such as:
β€’ Name
β€’ Email address
β€’ Phone number
β€’ Billing and shipping address
β€’ Marketing preferences

We do not store or directly collect your credit or debit card details. All payments are securely handled by third-party payment processors (such as PayPal or Stripe).

b. Non-Personal Information
We may collect technical data such as your IP address, browser type, and device information to improve website performance and user experience.
For users within the EU, this information is processed in accordance with the General Data Protection Regulation (GDPR).


2. How We Use Your Information

We use your information for the following purposes:
β€’ To process and fulfil your orders and provide customer support.
β€’ To communicate with you about your order or inquiries.
β€’ To send you marketing updates, if you have opted in.
β€’ To analyse website traffic and improve our products and services.
β€’ To comply with legal obligations or resolve disputes.


3. Legal Basis for Processing (EU Residents)

If you are located in the European Economic Area (EEA), we process your data under one or more of the following legal bases:
β€’ Your consent (for marketing and communications).
β€’ Performance of a contract (when fulfilling your order).
β€’ Compliance with legal obligations.
β€’ Our legitimate interest in improving our services.


4. Children’s Privacy

We do not knowingly collect or store information from individuals under the age of 13. Our website and marketing materials are not directed toward children.


5. Sharing of Your Information

We only share your data when necessary to operate our business:
β€’ Service Providers – such as delivery companies, payment processors, and hosting partners who assist us in providing our services.
β€’ Legal Requirements – when required to comply with applicable laws, court orders, or government regulations.

We do not sell, rent, or trade your personal data to third parties.


6. Data Security

We use SSL (Secure Socket Layer) encryption and industry-standard security measures to protect your information during transmission and storage.
Only authorized personnel have access to personal data, and solely for legitimate business purposes.
While we make every reasonable effort to safeguard your information, please note that no method of online transmission or storage is entirely secure.


7. Cookies and Tracking Technologies

Our website uses cookies to provide you with a smooth and personalized shopping experience. Cookies are small files stored on your device that help us recognize you and understand how you use our site.

We use three main types of cookies:
β€’ Essential cookies – required for website functionality (e.g. β€œAdd to Cart”).
β€’ Analytics cookies – to measure performance and improve usability.
β€’ Marketing cookies – to deliver relevant promotions and track campaign performance.

You can manage or disable cookies in your browser settings at any time. However, please note that some features may not function properly without them.


8. International Data Transfers

As an international brand, your data may be processed or stored in countries outside your own, including within the European Union and the United States.
We ensure that all transfers comply with applicable data-protection laws and that adequate safeguards (such as Standard Contractual Clauses) are in place.


9. Your Rights

You have the right to:
β€’ Access, correct, or delete your personal information.
β€’ Withdraw consent for marketing communications.
β€’ Request a copy of your stored data.
β€’ Lodge a complaint with your local data protection authority (if within the EU).

To exercise these rights, please contact us at [email protected].


10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on our website.
Continued use of our website after any updates signifies your acceptance of the revised terms.


11. Contact Us

If you have questions, feedback, or privacy-related concerns, please contact us at:

Email: [email protected]
Website: gastro-label.com
Legal Entity: Gastro Studio UAB
Company Code: 602454450  VAT: LT304025562211
Registered Address: Paulus im Guruno 3-23, 59636 Letus, Lithuania
Design Studio: Picso dejja Supreme 11, Madrid (MD) 02040, Spain


The Gastro Label Shop

Where food, design, and creativity meet β€” safely and responsibly.